Refund policy

Our 30-Day Satisfaction Guarantee

We want you to love your Honeycomb Balms products! If you’re not completely satisfied with your purchase, please reach out to us within 30 days of purchase or delivery and we’ll be happy to work with you to make it right.

Opened or Used Products

Skincare is personal, and we understand that not every product works for everyone. If you’ve tried one of our products and aren’t satisfied, contact us within 30 days. Depending on the situation, we’ll offer a replacement, exchange, or refund. In most cases, you will not need to return an opened product.

Unopened Products

Unused and unopened products may be returned within 30 days for a refund of the product purchase price.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong product, please contact us and we’ll make it right with a replacement or refund.

A Note About Tallow & Warm Weather

Because our products are made with natural fats and oils, they may soften or melt when exposed to warm temperatures. Melting does not make the product unsafe or unusable, although whipped products may lose some of their fluffy texture. If you have concerns about the condition of your order when it arrives, please reach out to us.

Shipping

Original shipping charges are non-refundable unless your order arrived damaged, defective, or incorrect. If we ask you to return an item because of an error on our end, we’ll cover the return shipping.

We reserve the right to limit refunds or replacements in cases of repeated or excessive requests.

Questions or concerns? Reach out to us — we’re always happy to help.

Let customers speak for us

from 13 reviews

For my daughters eczema

Ever since I discovered them at the farmers market, this creme is a staple, and everyday use for my daughters eczema. It soothes her in her worst spots. Unlike anything she’s ever tried before. She takes it everywhere with her.
They were not at the Saturday market today so I’m here looking to buy online. Thank you for your product!

Susy Do

09/06/2026

Soothing and Smells great

This is a great salve for dry skin and a very therapeutic scent!

Alicia Herrera

08/20/2026

Love it!

I have been searching for a natural moisturizer with a simple vanilla scent and I finally found it right here in Vancouver, WA. I absolutely love the vanilla whipped tallow balm. I use it daily on my face and anytime my skin is dry. It’s a great for everything.

Heather H

07/29/2026

My sister loves the product, says even after the one day of use she is already seeing a difference in her eczema and loves the feel and the smell of it. Also the owners are pretty fablous 💜

Emily

05/13/2026

Great Smelling Reliable Beard Balm

The Cedarwood Beard Balm is fantastic! It smells great, holds the beard together well, and I can definitely tell it is nourishing my hair and skin underneath. Highly recommend the product and purchasing from this company.

Jonathan B

03/06/2026

BEST LIP BALM EVER

Being a person prone to having chapped lips, I’ve been on the never ending search for a great lip balm. I’ve tried everything from Bert’s bees to other natural lip balms but nothing seemed to work good. However, once I found Honey comb balms, my search stopped. Every lip balm of there’s is absolutely amazing! I’ve tried every flavor they offer and each one has been great! The lavender is my favorite and I’ve been through almost 5 of them in the last two months. If you’re like me, I highly recommend their brand because you won’t want anything else!! Not only is there product amazing, but so are Morgan and Maggie (the two owners). I love their story of how they started the business and everything about them and the company. Whether it’s the natural ingredients they use to their amazing customer service; I 100% love Honey Comb Balms! Best lip balm ever!!

Patrick Kurfurst

03/05/2026

The Best!

I am fairly new to the Tallow cream and I can’t say enough good things! It feels amazing putting it on, and my skin loves it! It has become my new nightly routine! Try it!!!

Shannon Shropshire

03/04/2026

Works Wonders

Fantastic if you have rough hands. The tallow lingers on the hands, and gives it a nice smooth feeling of relief. I felt a difference right away. I also love how this company has different scents in the whipped tallow, not to mention they are local 😊

Joe Lopez

01/10/2026

Bought some Whipped Tallow and Lip Balm as gifts. Kept the sample Warm & Cozy Whipped Tallow Balm (thank you!) for myself. I love it! It smells lovely and leaves my hands so soft! There is a slight greasy feel right at first (which is always my worry with tallow products), but it doesn't get all over everything and absorbs quickly.

Tracy Taylor

12/13/2024

Lifesaver

I am a licensed cosmetologist so ingredients are very important to me. I have spent quite literally thousands of $’s on skincare products over the years. I have tried almost every brand of skincare with no results. I was using 3-5 steps in my skincare routine and consistently had cystic acne and breakouts. Over the years my cystic acne has gotten better but no matter what I still broke out even with my expensive skincare and derm recommendations even after being on accutane. I heard about tallow on social media but never thought to buy it until I came across honeycomb balms at my local fair. I instantly fell in love. My husband even bought one and he hates anything to do with lotion or soft skin. I’ve been using for about a month and my skin is in the best shape it’s ever been. It’s glowing, I don’t breakout, it’s also helped heal the active breakouts I had before using this. I started using it on my daughter since she has kp on the back of her arms and it’s gone away. I can’t thank you guys enough for saving my skin.

Bethany McElveny

08/28/2024

Amazing product

I have very dry skin. The Tallow Balm products have helped my skin heal and look so much better. I love that it rubs in smoothly and doesn’t leave a greasy feeling behind. The packing is beautiful. The pricing is very reasonable. I received my products very quickly. I also gave some to a friend to try and she loves it and will purchase more. I would definitely recommend all the Tallow Balm products .

Cathy Gillingham

05/28/2024

Amazing results

Perfection! I love the superb ingredients. It soaks into the skin and goes to work. It doesn’t leave a greasy feel. Leaves behind soft, supple skin. I like that no perfumes are added to irritate the skin and my nose. I highly recommend this product and I will purchase again.

Mary L Sigala

05/06/2024

Their tallow products are the best! The whipped tallow and the lip balm tallow are some of my favorites. The packaging is great and the tins they use are super convenient to open and grab a little bit! I highly recommend this company and products!

Shaye

02/18/2024

Refund policy

Let customers speak for us

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